FAQ
Q: What does PacificNet do? [Back to Top]
A: PacificNet (OTCBB: PACT.OB) is a leading provider of gaming and mobile game technology worldwide with a focus on emerging markets in Asia, Latin America and Europe. PACT's gaming products are localized to their specific markets creating an enhanced user experience for players and larger profits for operators. PACT's gaming clients include the leading hotels, casinos, and gaming operators in Macau, Europe and elsewhere around the world. PACT employs about 500 staff in its various subsidiaries with offices in the US, Philippines, Hong Kong, Macau, China.
Q: What are PacificNet's target markets? [Back to Top]
A: Because of our local knowledge of the needs of businesses in Greater China and our expertise within the Greater China market, PacificNet targets clients in Greater China and throughout Asia. Our clients include the leading hotels, casinos, and gaming operators in Macau, Asia, and Europe, and our ecommerce and CRM clients include the leading telecom companies, banks, insurance, travel, marketing and business services companies and telecom consumers in Greater China. While we focus on these industry sectors, we are by no means limited to these sectors. We also keep in mind how a prospective new business can benefit our existing business units when looking at new opportunities.
Q: Who are PacificNet's clients? [Back to Top]
A: PacificNet's gaming clients include the leading hotels, casinos, and gaming operators in Macau, Asia, and Europe, while ecommerce and CRM clients include the leading telecom companies, banks, insurance, travel, marketing and business services companies and telecom consumers in Greater China such as China Telecom, China Mobile, Unicom, PCCW, Hutchison Telecom, Bell24, Motorola, Nokia, SONY, TCL, Huawei, American Express, Citibank, HSBC, Bank of China, Bank of East Asia, DBS, TNT, China and Hong Kong government.
Q: Who are PacificNet's major subsidiaries and what goods/services do they provide? [Back to Top]
A:
* PacificNet Game Limited (PactGame, www.pactgame.com), is a leading provider of Asian multi-player electronic gaming machines, gaming technology solutions, gaming related maintenance, IT and distribution services for the leading hotel, casino and slot hall operators based in Macau, China and other Asian gaming markets.
* Take1 Technologies (www.take1technologies.com), is in the business of designing and manufacturing electronic multimedia entertainment kiosks, coin-op kiosks and machines, Electronic Gaming Machines (EGM), bingo and slot machines, AWP (Amusements With Prizes) games, server-based downloadable games systems, and Video Lottery Terminals (VLT) such as Keno and Bingo machines, including hardware, software, and cabinets.
* Pacific Solutions Technology, is a CMM Level 3 certified software development center with over 200 software programmers located in Shenzhen, China, and specializes in the development of client-server systems, internet e-commerce software, online and casino gaming systems and slot machines, as well as banking and telecom applications using Microsoft Visual C++, Java, and other rapid application development tools.
* Guangzhou Wanrong (www.my2388.com): VAS, SP, (SMS, MMS, IVR, WAP, Java Games)
* PacificNet Communications Limited, iMobile, (www.imobile.com.cn, www.18900.com, wap.17wap.com)
Q: What are PacificNet's business units? [Back to Top]
A: * Gaming Technology: Electronic Gaming Machines, Mobile Games, i-Gaming Software.
* Legacy Business: CRM, E-commerce and Telecom Products.
Q: What are PacificNet's sources of revenues? [Back to Top]
A: PacificNet has multiple sources of revenue generated by each of its operating subsidiaries. Please see our quarterly and annual reports for a more detailed view of the revenue breakdown for each PacificNet subsidiary.
Q: When and where was PacificNet founded? [Back to Top]
A: PacificNet was founded in July 1999. The founders of the Company include Tony Tong, Richard Hui, and Sally Lee, who continued to be executive officers of the Company.
Q: Where is PacificNet incorporated? [Back to Top]
A: PacificNet was incorporated in the State of Minnesota; however with the acquisition of Creative Master International and its corporate entity, PacficNet, Inc. is domiciled in the State of Delaware.
Q: Who are the key leaders of PacficNet's top-level management team? [Back to Top]
A:
Mr. Victor Tong, is the President and CEO of PacificNet, and has served on our board as an Executive Director since 2002. Mr. Victor Tong gained his consulting, systems integration, and technical expertise through his experience at Andersen Consulting (now Accenture, NYSE: ACN), American Express Financial Advisors (IDS), 3M, and the Superconductivity Center at the University of Minnesota. In 1994, Mr. Victor co-founded Talent Information Management ("TIM"), a leading internet application development and consulting company in Minnesota. PacificNet.com was originally founded as an operating division of TIM. In 1997, Mr. Tong successfully sold GoWeb, an internet consulting division of TIM to Key Investment, a leading technology and media investment company owned by Vance Opperman, a billionaire in Minnesota who founded West Publishing. Mr. Tong became the President of KeyTech, a leading information technology consulting company based in Minnesota. In 1999, he was recognized in "City Business 40 Under 40" as one of the future business and community leaders in Minnesota. Mr. Tong won the Student Commencement Speaker Award and graduated with honors with a Bachelor of Science in Physics from the University of Minnesota. Mr. Tong was an adjunct professor at the College of Software of Beihang University, one of the top software colleges in China. Victor Tong is the brother of Tony Tong.
Mr. Tony Tong is co-founder and director of PacificNet, a leading provider of Asian gaming products and gaming technology for land-based and online gaming operators. Previously, Tong worked at Andersen Consulting as a business process re-engineering consultant and, today, is a frequent speaker on Asian gaming technology.
Mr. Tong is a member of the Euro-Asian Cooperation on Gaming Association Limited (ECG, http://www.ecglimited.com ), a leading gaming association for gaming operators, suppliers, and regulators which promotes the development and growth of the legitimate gaming industry. Mr. Tony Tong was named to the 2008 "25 People to Watch" List compiled by Global Gaming Business Magazine, the leading global gaming magazine which annually honors 25 top individuals with major impact on the gaming industry.
Please see the Board of Directors section for a more detailed list.
Q: Where is PacificNet located? [Back to Top]
A: The company employs around 500 staff in its various subsidiaries with offices in Argentina, Australia, China, Colombia, Germany, Hong Kong, India, Italy, Russia, Ukraine, UK and the US.
Q: How many employees does PacificNet have? [Back to Top]
A: From its inception, PacificNet has experienced tremendous growth. PacificNet currently has over 500 employees.
Q: What analysts cover PacificNet? [ Back to Top]
A: C.E. Unterberg Towbin Tian X. Hou 212-389-8231
Maxim Group Albert Lee 212-895-3500
Q: How did PacificNet become a public company? [Back to Top]
A: PacificNet became a public company by acquiring Creative Master International, Inc., which was trading on the NASDAQ National Market as "CMST." On October 2, 2000, PacificNet completed the sale of its Creative Master manufacturing business in order to focus on its core business - providing customized e-Business solutions to companies in Greater China and throughout Asia. In December, 2002, PacificNet began to also focus on the more profitable and more rapidly growing Asian telecom and CRM market. Due to changing market conditions, PacificNet changed focus to the gaming industry in August, 2006, which it has continued to expand upon. PacificNet will continue to focus on executing our growth strategy to drive cash flow, generate profitability and create shareholder value.
Q: Can I buy stock through the company? [Back to Top]
A: No, PacificNet does not have a direct stock purchase plan. If you would like to purchase shares in PacificNet, please contact your broker or set up an account with an online brokerage service.
Q: Does PacificNet issue dividends? [Back to Top]
A: No, PacificNet intends to retain future earnings for use in growing its business and does not anticipate paying cash dividends in the foreseeable future.
Q: Who is PacificNet's transfer agent, what is their function, and how can I contact them? [Back to Top]
A: American Stock Transfer and Trust Company is PacificNet's transfer agent, Voted #1 in customer satisfaction amongst the major transfer agents for three consecutive years. American Stock Transfer & Trust Company is the nation's largest independent stock transfer agent. They are responsible for maintaining the records of registered shareholders.
If you need to change your address, report lost or stolen stock certificates, or obtain new stock certificates after a stock split or acquisition, please contact:
American Stock Transfer and Trust Company
59 Maiden Lane, New York, NY 10038
Tel: +1-(212) 936-5100
Fax: +1-(718) 236-4588
Q: When does PacificNet report quarterly results? [Back to Top]
A: The exact date will be determined and announced following the end of the quarter. The approximate reporting date is the fourth week of the month following the end of the quarter. Please visit Financial Reports of PacificNet's website at ir.pacificnet.com for regularly updated reporting schedules.
Q: Who are PacificNet's accountants? [Back to Top]
A: PacificNet's independent accountants are Kabani & Company, Inc. (www.Kabanico.com).
Q: Who are the major shareholders of PacificNet? [Back to Top]
A: There are approximately 13 million outstanding shares of the company. The major shareholders of PacificNet hold about 40% of the company. The major shareholders are: Sino Mart Management Ltd., Mr. ChoSam Tong, B2B Ltd. - owned by China Strategic Holdings (HKSE: 0235.HK), Hanny Holdings (HKSE: 0275.HK), and Paul Y-ITC Construction Holdings Ltd (HKSE: 0498.HK), Fortune Telecom Holdings (HKSE: 0110.HK), APP China Ltd.
Q: Who are the major partners of PacificNet? [Back to Top]
A: See Company Profile.
Q: What is PacificNet's fiscal year? [Back to Top]
A: PacificNet's fiscal year end is December 31st.
Q: How can I contact the company regarding investor relations? [Back to top]
A: You can contact PacificNet regarding investor relations at:
Jacob Lakhany
Tel: +1 605 229-6678 Fax: +1 605 229 0394
Email: 
Becky Zhao
23rd Floor, Building A, TimeCourt, No.6 Shuguang Xili, Chaoyang District, Beijing, China 100028
Tel: +86 (10) 59225021 Fax: +86 (10) 59225001
Website: ir.pacificnet.com